Shipping and Returns Policy

RETURNS

AT Moto Products we strive for the best quality and service,

Our goods come with guarantees that cannot be excluded under the australian consumer law.

You are entitled to a replacement or a refund if the part is deemed to fail.

Moto Products allows items to be swapped if wrong item was purchased  and not opened from original packaging or damaged in any way. The item will incurr a 25% restocking fee and return postage will need to be payed by the purchaser.

SHIPPING

Most items under 5kgs are sent via express post and will be delivered from 1-3 working days after full payment has been made.

All other items will be sent via courier and delivery time for capital cities is 2-5 working days and 10-14 working days for rural towns.

INTERNATIONAL SHIPPING

All Duties and Taxes for the designated country to be payed by purchaser.

All Items Express Posted to New Zealand & USA 

Items will be sent via Australia Post and delivery time for capital cities is 5-10 working days and 10-14 working days for rural towns.